Legal & Disclaimers

Welcome to MumEase. By booking our services, you agree to these Terms & Conditions. Please read them carefully before using our services.

MumEase provides household support to help lighten your daily load. 

• All bookings must be made in advance via our website, phone, or email.
• Full payment is required at the time of booking unless otherwise agreed.
• Pricing is subject to change, but any updates will be communicated in advance.

• Cancellations or rescheduling requests must be made at least 24 hours in advance.
• Late cancellations (less than 24 hours’ notice) may be subject to a fee of 50%.
• If we need to cancel due to unforeseen circumstances, we will offer a full refund or rescheduling option.

• Our team assists with household tasks only and does not perform specialized work such as electrical, plumbing, or heavy lifting.
• We reserve the right to refuse service if an environment is deemed unsafe for our staff.

• We take every precaution to handle your property with care but are not liable for pre-existing damages or minor accidents.
• In the rare event of damage caused by our team’s negligence, we will assess the situation and determine an appropriate resolution.

• Your personal information is strictly confidential and will never be shared with third parties without your consent.
• We may use anonymized data for internal service improvements and analytics.

We may update these Terms & Conditions as needed. Your continued use of our services constitutes acceptance of any changes.

For any questions or concerns regarding our Terms & Conditions, please reach out to us on our Contact Us page.